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Dealing With Difficult People - It's a Zoo Out There
By Cheryl Joseph, Ph.D.
56pp 8x10

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WS152 cover fold Buy paperback edition
ISBN 9781935340553
WS152P
$30.95

Ever feel like you have been attacked by a lion, poisoned by a viper, or confronted by a mule when you haven't even left home turf? If so, "Dealing With Difficult People: It's a Zoo Out There" is the book for you! Let's face it: whether it is your boss; teacher; spouse; coworker; parent; or best friend, people can sometimes be beastly. Written by a sociologist with many years in the corporate world, as a university professor, and a lover of animals, this book explores effective communication techniques by tenderly and humorously comparing stereotypic behavior of various animals to that of challenging people. Brimming with insight, this book also contains many attractive and colorful photographs of the animals it discusses, making it as enjoyable and fun to read as it is useful in any social situation where difficult people lurk.

Design template: This template is in the Expressive mood for guides and handbooks and is typeset in Caxton Std and Antique Olive Std by Adobe Systems. The two column format allows for half column pull quotes and for column width, 1.5 column width and 2-column width images.